Innovative Approaches to HCM Software Implementation

May 10, 2024


Workforce trends and innovation are driving rapid changes in human capital management technology, so staying abreast of the latest developments is essential.

HCM software implementation and optimization are two areas where talent acquisition, retention, and development are crucial for businesses to succeed. Keeping HCM software updated helps companies align workforce talent with innovative business objectives.

Some emerging HCM software implementation and optimization techniques include skills-based approaches, building an innovative workforce, and leveraging technology for human capital transformation.

Embracing Leadership Change Management

Let's begin with leadership's role in HCM software implementation and optimization. Succeeding with HR software changes requires a change management effort to adopt it and ensure your people can use it to create value.

 During HCM software implementation and optimization, leadership training is essential for several reasons, including:

  • Fostering enthusiasm among team leaders, managers, executives, and stakeholders.
  • Enabling managers to communicate reasons for the change, expected outcomes, and support during the transition and mitigate employee concerns and resistance.
  • Equipping managers with the skills required to navigate challenges during implementation, including technical issues, employee concerns, and maintaining morale and productivity.

Many organizations have implemented HCM software by involving the organization in the change. Some successful HCM software examples include:

  1. JPMorgan Chase & Co. implemented over 300 AI use cases to help talent be more efficient.
  2. Blackwoods leveraged cloud and digital adoption solutions by collaborating with WalkMe to integrate training into a customized change management solution through several processes, including migration to Microsoft Dynamics.
  3. Innovative Employee Solutions hired a new Chief Innovation Officer and increased its growth rate by 85 percent over three years. According to Forbes, "The one constant in life and business is change. IES has spent 50 years learning this lesson."
  4. IKEA hired its first Chief Digital Officer in 80 years to transform from an analog business model to a more digital model by making changes that are true to its values.

Integration of AI and Machine Learning

For today's software solutions, artificial intelligence and machine learning are vital. You can streamline the recruitment process with AI and machine learning while automating repetitive tasks and fine-tuning HR functions. Increased productivity and better interaction with talent groups ensued from their use.

Instead of manually reviewing multiple applicant profiles, AI and machine learning built into HCM software can identify patterns in data. This allows hiring teams to compile a list of potential employees quickly and accurately.

Think about an AI-enabled ATS that uses NLP technology to scan resumes and evaluate candidates' qualifications. Automating this initial part of the selection process allows the HR department to concentrate on other important activities, like face-to-face interviews.

Because of AI and machine learning, day-to-day administrative jobs are more efficient. For instance, payrolls become simpler, interview scheduling is easier, benefits registration is streamlined, and onboarding for new employees is more welcoming, among other things.

The Impact on Productivity and Employee Engagement

Implementing and optimizing AI and machine learning software will affect employee engagement and productivity. By streamlining processes and automating repetitive tasks, HR teams can operate more efficiently and shift their focus to more valuable activities.

AI recruitment tools can more easily identify qualified candidates aligned with your needs, which means better hiring decisions and employee retention rates.

When you implement AI-powered learning and development platforms, you can personalize training programs based on each employee's need and preference, which helps create a culture of continuous skill development and learning.

HR Digital Transformation

In today's HR teams, digital transformation revolutionizes HR processes, enhances employees' experiences, and drives organizational performance.

Approaches to HR digital transformation include:

  • Automating processes with robotic process automation and workflow management tools to streamline administrative tasks.
  • Analyzing data for insights into employee engagement levels, workforce trends, and performance metrics.
  • Implementing self-service portals for actions, such as updating personal details and requesting benefits or leave, can reduce the administrative burden on HR staff.
  • Creating mobile-friendly solutions so HR is accessible from any device at any time and anywhere to submit expense claims, attend training programs, and more.

Select the Right HR Tech for Your Organization

When ready to transform your HR department, selecting the proper software and technology is crucial to success. Some factors you might consider include:

  • Choose HR software that aligns with your business objectives.
  • Require scalability and flexibility to accommodate business growth.
  • Ensure the software has integration capabilities with existing systems and applications, including your organization's CRM, ERP, and other core systems, so you can facilitate data exchange across departments.
  • Insist on a user-friendly interface, making it easy for talent and HR professionals to navigate.

Setting Goals, Outcomes, and Metrics

To keep your business ahead of the curve and remain competitive, it is essential to set clear objectives for HCM software installation. By defining goals, outcomes, and metrics that match your business needs, you can enhance the effectiveness of implementation, enable continuous improvement, and maximize your return on investment (ROI).

We recommend you consider integrating Systemic HRTM into your organization. It brings to HR's role more than traditional functions and integrates systemic thinking into the fabric of your business. You can leverage sources such as Josh Bersin's Definitive Guide to Human Resources to help you navigate shifts in your industry, drive organizational success, and encourage continuous improvement.

Is your HCM system administration becoming an unwelcome burden?


About Pixentia

Pixentia is a full-service technology company dedicated to helping clients solve business problems, improve the capability of their people, and achieve better results.

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