Your applicants spend a lot of time and effort to get into your talent pipeline. A pleasant candidate experience is the best first impression you can offer them. It sets the tone for the entire employment relationship.
Nothing hurts your relationship with them more than your silence. Not only that - applicants who have had a good experience are 38% more likely to accept a job offer. And if you leave them dangling, you will never know if they could qualify for another open position in your organization.
Does your inbox have a couple of emails from prospect candidates saying, "offer declined"? Tried calling them and not getting connected?
Is it because in the rush of administrative work you forgot to contact them?
Your prospective hires want communication
Your prospect candidates care how they are treated. Their experience tells them how a company values its people.
Nearly 60% of job seekers have had a poor candidate experience, and 72% have shared their experience on online employer review sites such as Glassdoor.com (LinkedIn).
Nearly 4 in 5 candidates (78%) say the overall candidate experience they receive is an indicator of how a company values its people (LinkedIn).
80% of job seekers say they would not reapply to a company that didn’t notify them of their application status (Lever).
Reinvent the candidate experience with chatbots
Engage candidates with timely communication
A chatbot acts as a real-time medium of communication and engagement. It responds to routine questions immediately and reaches out to a human right away when necessary.
Reduce candidate drop-off rate
Most companies have an 80% drop-off rate during their application process.
A chatbot integrated with your recruiting system sustains the communication with your candidates at regular intervals which in turn reduces the drop-off rate.
Lead to greater brand advocacy
Fortune magazine reports that 96% of candidates say a positive experience would encourage them to refer someone else to an organization.
Chatbots can take a load off your shoulders and ensure a positive candidate experience during the early stages of recruitment. When your candidates have regular updates about their status in the submission pipeline, they are more likely to promote your brand.
Chasma Place, is an independent source for solutions that will help you keep pace with changes in the way your people work without ripping and replacing your existing systems