"Each generation imagines itself to be more intelligent than the one that went before it, and wiser than the one that comes after it " -George Orwell
Which channel of communication do you prefer? This is a question by a manager to his employees.Now, let’s look at the answers.
Employee A - "Face to Face communication"
Employee B - "Telecommunication"
Employee C - "Online Meetings"
Employee D - "Email"
Did you notice the differences in the answers? What do they exactly convey?
They reflect different perspectives of different generations at a workplace. As today’s global workforces welcome the talent from different generations, let’s learn few things about dealing with them.
Today’s workplaces constitute workforce belonging to different generations. A generation is a group of people within a particular society defined by age boundaries—those who were born during a certain time period. Each group carry different attitudes, behaviours, habits, thoughts and they vary in the way they perform the tasks, in other words their perspectives differ. These greatly influence the performance of an organization as the primary focus is to tackle all these behaviours and attitudes towards attaining the common business goals.
Managing different groups of people is tough but can be solved with efficient managerial skills.
Ways to tackle them:
Examine your employees
The first thing is to initiate a thorough examination of your employees. Spend some time to analyse their perspectives and more specifically how they react during tough times. Be an active listener and learner and get to know them on a personal level. Adapt yourself with each generation which leads to better understanding and coordination.
Switch your Leadership Style:
As you have had enough knowledge of your varied workforce, switch your leadership styles accordingly and get the job done through them. Have a flexible attitude which promotes engagement and loyalty among your employees. Encourage collaboration between different generations ensuring optimistic work environment and high employee morale.
Respect their individual preferences:
Employees feel motivated when their individual preferences are respected. It is a factor through which they begin to develop trust in the management and work contributing their full potential towards organizational success. Allow them to have their own workplace choices to seek enhanced performance in reaching goals.
Know their motivating factors:
There are different methods through which each generation employees are triggered towards maintaining a long term relation with the organization. They may be Financial rewards, Work satisfaction, Appreciation and many others. The fact is to know which factor motivates which generation and there lies your art of knowing your employees at their best and making them feel valued being a part of the organization.
Create a multigenerational culture:
However different the employees are, managers by being adaptable and flexible can promote a healthy multigenerational culture with shared vision and values, enabling progressive path towards desired business accomplishments. In other words it is like different threads coming together to form a happy and successful organizational fabric.
Managing people efficiently is a skill, but it has to be honed constantly to meet the emerging needs of modern workplaces and this is what firmly determines the success and sustainability of an organisation.
"If you want to manage somebody, manage yourself. Do that well and you’ll be ready to stop managing and start leading".
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